Refund policy
💎 Return & Refund Policy
At Love Gummies, we design every experience around trust, simplicity, and care.
We want you to feel confident trying our products from your very first order.
💚 60-Day Experience Guarantee
We offer a 60-day money-back guarantee for first-time customers.
If you are not satisfied with your experience, you can request a refund within 60 days of delivery.
This allows you to try Love Gummies with complete confidence and peace of mind.
📜 Refund Conditions
To keep things fair and consistent, refunds are subject to the following conditions:
- Applies to first-time customers only
- Must be requested within 60 days of delivery
- Order must comply with this policy
- Refund eligibility may depend on product usage status
- Shipping costs are non-refundable
We may approve refunds without requiring product returns for convenience.
✨ Bundle Experience Support
For multi-bottle orders, we offer additional flexibility for first-time customers:
3-Bottle Bundle
- 1 unopened bottle may be eligible for refund
- Based on price paid per bottle
7-Bottle Bundle
- Up to 2 unopened bottles may be eligible for refund
- Based on price paid per bottle
📦 Product Condition (Hygiene Policy)
For health and safety reasons:
- Opened products cannot be refunded
- Used products are not eligible
- Products cannot be resold once shipped
🚚 Damaged, Missing or Incorrect Orders (Always Applies)
If your order arrives damaged, missing, or incorrect, we will resolve it quickly.
This applies to all customers, regardless of guarantee eligibility.
Please contact us within 7 days of delivery.
🧠 Fair Use & Abuse Protection
To protect fairness, we may limit or deny refunds in cases of:
- Repeated refund requests from the same customer
- Suspicious or fraudulent activity
- Chargeback attempts without prior contact
- Non-compliance with this policy
🚫 Promotional Orders
Orders purchased at 30% or more discount are final sale.
🚚 Shipping
- Orders are processed within standard fulfillment times
- Shipping fees are non-refundable
- Delivery times may vary by region and carrier
- Carrier delays are outside our control
⚠️ Health Notice
Our products are not intended to diagnose, treat, cure, or prevent any disease.
Consult a healthcare professional if pregnant, nursing, under 18, or with medical conditions.
💬 Support
We’re here to help.